SM ScanMint

ScanMintQR Help Centre

ScanMintQR Installation Guide

Follow this guide to install ScanMintQR, connect your BigCommerce store and start using QR code, barcode and SKU tools.

Before you start

Check your account and store requirements.

Install in BigCommerce

Install ScanMintQR from your BigCommerce control panel.

Sign in

Link the app to your ScanMintQR account.

Permissions

Understand why ScanMintQR requests BigCommerce access.

Plans

Check which ecommerce features your plan includes.

Reinstalling

Learn what happens if you uninstall and reconnect.

1. Before you start

Before installing ScanMintQR, make sure you have access to the BigCommerce store you want to connect and a ScanMintQR account.

  • A BigCommerce store with permission to install apps.
  • A ScanMintQR account.
  • An active ScanMintQR plan that supports ecommerce connections.
  • A modern web browser with cookies enabled.

Tip

If you do not already have a ScanMintQR account, you can create one during the connection process.

2. Install ScanMintQR in BigCommerce

  1. Sign in to your BigCommerce control panel.
  2. Open Apps.
  3. Find ScanMintQR.
  4. Choose Install.
  5. Review the requested permissions.
  6. Confirm the installation.

After installation, BigCommerce opens ScanMintQR and begins the secure connection process.

3. Sign in and link your account

ScanMintQR needs to know which ScanMintQR account should own the connected BigCommerce store.

  1. Sign in to your existing ScanMintQR account when prompted.
  2. If you do not have an account, create one first.
  3. Return to the connection process after signing in.
  4. Confirm the store connection.

Once connected, the store appears in your ScanMintQR connected stores area.

4. Open your BigCommerce catalogue

After the store is connected, open the catalogue to work with your BigCommerce products.

  1. Open ScanMintQR from BigCommerce Apps or your ScanMintQR dashboard.
  2. Choose the connected BigCommerce store.
  3. Open the product catalogue.
  4. Wait for the products to load.

Large catalogues are loaded across multiple BigCommerce catalogue pages automatically.

5. BigCommerce permissions

ScanMintQR requests only the BigCommerce permissions needed to provide the supported ecommerce tools.

Products — Modify

Allows ScanMintQR to read product details and perform supported product updates, such as adding an SKU when you explicitly request it.

Information and Settings — Read-only

Allows ScanMintQR to identify the connected store and display relevant store information.

Your existing product data is protected

ScanMintQR does not overwrite an existing SKU. Existing product and variant identifiers are treated as protected values.

6. Plan requirements

Ecommerce access depends on your active ScanMintQR subscription.

Pro

Connect one supported ecommerce store and use eligible QR code and product barcode features.

Premium

Connect multiple supported ecommerce stores and access additional ecommerce features, including supported missing-SKU tools.

Paid ecommerce features are available only while the related ScanMintQR subscription is active.

7. Uninstalling and reinstalling

You can uninstall ScanMintQR from BigCommerce at any time.

When ScanMintQR receives the BigCommerce uninstall notification, the connection is marked as uninstalled and the stored BigCommerce connection credentials are removed.

Existing ScanMintQR product asset mappings can remain associated with the connection so they can be available again if the same store is securely reconnected later.

Reinstalling the app securely refreshes the BigCommerce connection credentials and reactivates the existing connection where applicable.

8. Installation troubleshooting

The app asks me to sign in

Sign in to ScanMintQR using the account you want to own the store connection, then continue the connection process.

The store is not connected

Open ScanMintQR again from the BigCommerce Apps area and complete any remaining sign-in or connection steps.

My plan does not allow another store

Check your current ScanMintQR subscription. Pro supports one ecommerce store, while Premium supports multiple connected ecommerce stores.

The catalogue does not load

Confirm that the BigCommerce connection is active. If the app was previously uninstalled, reinstall it to securely refresh the connection.

Installation complete

Your BigCommerce store is now ready to use with ScanMintQR. Open the User Guide to learn how to generate QR codes, product barcodes and missing SKUs.

Open User Guide Contact support